Services Provided

Photographer agrees to provide photography services as outlined in the agreed-upon package. The specifics of the package, including session details, number of images provided, and editing services, will be detailed in a separate booking confirmation.

Refundable Deposit

If you've paid a deposit through a giveaway, model call, or other promotion, it is:

• 100% refundable on the day of your ordering appointment
• Or can be applied toward additional images or products
• It becomes non-refundable if you cancel, no-show, or reschedule

Session Fee

• Non-refundable if you cancel within 2 weeks of your session or no-show
• Refundable only if canceled more than 2 weeks in advance

Pre-Purchase Option

• Clients can pre-purchase collections or products to save 10%, and/or access exclusive bonuses
• Offers expire 48 hours after receiving our pricing email and are not extended. Pre-purchasing is optional; you may wait to order at your appointment.

Payment Plans & Financing

• In-house plans must be paid in full as agreed. Images will not be released until payment is complete.
• Missed payments do not cancel your obligation to pay in full.

Cancellation & Rescheduling

• A deposit is non-refundable if you cancel, no-show, or reschedule.
• A session fee is refundable only with more than 2 weeks notice from your photoshoot date.
• A €250 rescheduling fee applies if rescheduling within 2 weeks of the session (can be used as credit toward your order).
• One courtesy reschedule is allowed with more than 2 weeks' notice. Further changes incur the €250 rescheduling fee (can be used as credit toward your order).
• A €100 admin fee may be charged for consultation or ordering appointment no-shows or rescheduling within 48 hours.
• If you cancel your session, pre-purchases can be refunded, minus:
  • Your deposit (if applicable)
  • A €100 admin fee
  • Credit card processing fees

Final Sale Policy

• All orders made during your ordering appointment are final.
• No refunds or exchanges are offered due to the custom nature of our products.
• We will work with you to address any concerns with your order.
• If you downgrade your purchase at the ordering appointment, the difference will be refunded.
• In-house payment plans that extend beyond the ordering date are final and non-refundable.

Image Delivery & Editing

• Edited digital images will be delivered within 7–10 business days.
• All editing requests must be made during the ordering appointment.
• You'll receive your final gallery to review before products are ordered and have 3 business days to request revisions.
• No response within 3 days = approval and processing of the order.
• Revisions requested after 3 days may incur a €100 admin fee.

Unauthorized Screenshots & Image Use

• Screenshots or unauthorized image capture is strictly prohibited.
• Legal action may be taken if this policy is violated.

Ordering Appointment Policies

• All orders must be finalized within 30 days of your photoshoot. If not, a €500 archival fee will be required to securely store your images for future viewing.
• If the archival fee is not paid, your images will be permanently deleted and no longer available for ordering.
• If you are unable to complete your order during your initial appointment, a €500 archival fee will also apply to schedule a second viewing session.
• This fee can be credited toward your final order but is non-refundable if unused.

Liability

• The Photographer is not responsible for any injuries sustained during the session.
• In cases of unforeseen circumstances (e.g., weather, illness, or equipment failure), the Photographer will make reasonable efforts to reschedule or refund the Client as applicable.

Miscellaneous

• This agreement constitutes the entire understanding between both parties and supersedes any prior agreements.
• Any disputes arising from this agreement shall be resolved under the laws of the Netherlands.